Club Rules

As at 31 August 2021

Please note that these Club Rules form part of your Titan Training Ground Membership Agreement. Rules specific to each club may be displayed on notices or at reception. They form part of these club rules and may be changed without notice. Breach of these Club Rules may result in termination or suspension of your Membership Agreement. If your Membership Agreement is terminated as a result of your breach of these Club Rules, you may also be prevented from re-joining Titan Training Ground in the future.

 

HEALTH, SAFETY, AND WELLBEING

  • You must follow Club Health and Safety instructions and requests from Titan Training Ground staff and/or officials at all times, otherwise you will be asked to leave the premises

  • Wearing training gear which is appropriate and comfortable to exercise in is a necessity – Muay Thai training gear is recommended and preferred. For example jeans are not appropriate as they create restriction of movement. Please be mindful and considerate of others. By not wearing anything offensive or intimidating to others. Please do not wear anything which could cause injury to yourself, another person, and/or which may damage equipment.

  • Please remove jewellery, headwear, eyewear, or other adornments which may be hazardous to yourself or others.

  • Do wear appropriate sports footwear. No open-toe footwear. Bare feet only in classes that require it (for example Muay Thai, Dutch Kickboxing and Yoga classes).

  • Please keep bags and similar items off the gym floor. Shelving and lockers are available for their storage. It’s vital that you help to maintain uninhibited access to entrances, exits, pathways and emergency exits.  

  • Towels are compulsory in workout areas. This is for hygiene, safety, and cleanliness reasons.  If you’ve forgotten your towel, you can hire or buy one at reception.

  • All members are required to clean up after oneself. This includes wiping down all equipment after use and disinfecting as required.

  • Please do not come to Titan Training Ground, the ProStore, and/or off site locations administered by Titan Training Ground or the ProStore under the influence of drugs or alcohol. Anyone who does so will be asked to leave immediately and may have their membership suspended or terminated

  • You are not permitted to train or coach others in our clubs, whether there is any form of payment or not.

 

YOUR PERSONAL BELONGINGS

  • It’s up to you to keep your belongings safe

  • It is recommended that you leave your gear in the hire lockers and use a padlock. Take your gear home every night as lockers are cleared every night once the hire period has expired (unless you have a long term locker hire agreement).

  • Your items which are stored in the lockers must be of a clean and hygienic state. If in our deliberation they are not. Then they will be disposed of without recompense and at your expense.

  • Personal items left at the club will be disposed of at the end of each night. Please take care of your personal items. They are your responsibility. 

 

PHOTOGRAPHY, VIDEOGRAPY, AND STREAMING IN OUR CLUB(S)

  • Do not photograph or video anyone on club premises without the expressed prior consent of every single person who may be in the images, whether staff, coach, PTs, other members, or students.

  • Do not post online, broadcast, stream or publish any photo(s) or video(s) which contains an image of any person other than you or someone who has given you permission to post this image.

  • If members or guests want to use any photo or video taken on club premises for commercial purposes, they must get written permission from Titan Training Ground and the ProStores authorised personnel at Titan Training Ground and the ProStore head office.

  • Titan Training Ground and the ProStore staff and contractors may take photos or video recordings for the purposes of providing services to members. Where Titan Training Ground and the ProStore staff or contractors take such photos or recordings, they must abide by all relevant Titan Training Ground and the ProStore policies including our Privacy Policy and Media & Social Media Policy.

  • Absolutely no photos or videos in the changing rooms.

 

SAUNA AND POOL

If your club has a Sauna and/or Pool, these rules apply:

  • No phones are allowed in the Sauna or Pool Area

  • Please be modest, you must use a towel and appropriate wear

  • Do not shave or use body products in the sauna or pool

  • Please shower before using the sauna

  • Drink plenty of water 

  • For your safety & for the consideration of others. Please limit your use to 20 min per use. Ensure that a medically appropriate level of time is taken between uses.

  • If feeling faint or dizzy, leave immediately and advise Titan Training Ground staff

  • Please seek medical advice prior to use especially if you suffer from any medical condition or are on medication. 

 

ILLEGAL, BANNED, AND INAPPROPRIATE CONCERNS

  • Illegal or banned performance-enhancing substances of any kind are prohibited on or around club premises

  • Do not carry out (or attempt to carry out) any illegal activity in or near our clubs

  • Do not behave inappropriately or offensively in or near our clubs

  • Do not use abusive language or harass, insult or threaten anyone (staff, members, students, visitors or the public). We will terminate the membership of anyone who causes other members or staff genuine concern about their safety inside or outside the club (that includes emails, texts, phone calls or correspondence)

  • Action will be taken further if required. For example police or legal action.

  • Do not solicit members, staff or students or carry out any business within the club or on its surrounding site. This includes contacting members or staff by email for business purposes without their consent

  • Don’t promote products or services of any kind on Titan Training Ground and the ProStores property without the permission of the club manager

 

CHILDREN

  • Minimum age for membership is 13

  • Children (aka youth) between the ages of 13 and 17 (inclusive) require the consent of a legal guardian to become a member or to use the club facilities on a casual basis.

  • Children aged 13 may use the Club facilities to train with a Titan Training Ground Personal Trainer, Coach, Instructor or to participate in Titan Training Ground supervised youth appropriate exercise programmes, in each case subject to the conditions below.

  • Where any child aged 13 wishes to train with a Titan Training Ground Personal Trainer:

    • The child must have consent from a legal guardian;

    • The child's legal guardian is required to be present at the Club during all training sessions and must supervise the child at all times in the changing areas.

  • Children under 13 years of age are not permitted in the Club facilities other than where participating in Titan Training Ground supervised youth appropriate training programme or if not training, then under the attentive and direct supervision of an appropriate guardian of legal age. 

  • Where any child wishes to participate in a Titan Training Ground supervised youth appropriate training programme:

    • The child must have consent from a legal guardian;

    • The child's legal guardian is required to ensure that the child understands the club rules as well as appropriate behavioural conduct during access to our clubs or when representing our clubs. 

    • Legal guardians must ensure the safety and wellbeing of their child. While travelling to and from our clubs and also while training within our clubs or off premise sites.

    • From time to time Titan Training Ground will work together with schools to offer supervised school exercise programmes. The terms of any child's access and use of Club facilities for the purposes of any Titan Training Ground school programme will be as agreed between the Club and the relevant school.

  • Titan Training Ground and the ProStore  

    • We ask and require that our brand, identity, and logos are respected and honoured. 

    • This includes but is not limited to displaying compassion, courtesy, and consideration to others.

    • This includes but is not limited to refraining from exhibiting intimidating , threatening or abusive behaviour.

    • This is required when Titan Training Ground and the ProStore club wear, sports wear, street wear or uniforms which display the Titan Training Ground and the ProStore logo(s) or branding material are worn or otherwise displayed.

 

FEEDBACK PROCESS

  • If you have any feedback about a service, a staff member or facility, please speak to reception and we’ll put you in touch with the appropriate manager

  • We may ask you to put your complaint in writing.